1887

n Journal of Public Administration - management approach and service delivery

Special issue 1
  • ISSN : 0036-0767
USD

 

Abstract

Despite government intervention, the number of service delivery protests in the country leaves much to be desired. This article argues that the management approach can provide a solution to service delivery problems in South Africa. The article addresses the above statement through critical review and analysis of this debate, whereby the claims made in the debate on in the post-apartheid era are assessed, with particular attention drawn to relevance and significance to both workplace strategies aimed at improving performance as well as to government's approach to the delivery of basic services to the marginalised sectors of the population.

Loading full text...

Full text loading...

Loading

Article metrics loading...

/content/jpad/47/si-1/EJC121942
2012-03-01
2016-12-09

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error