n Mousaion - Factors affecting staff motivation in public libraries : a case of selected public libraries in Botswana

Volume 34, Issue 1
  • ISSN : 0027-2639



The purpose of this study was to establish the factors affecting staff motivation in selected public libraries in Botswana. The study was conducted with the aim to propose an appropriate approach to motivating public librarians. Using a survey method, data was collected through the use of questionnaires, document analysis and observation of the working environment. Convenience sampling was used to select the population of the study. The study adopted Herzberg's Theory of Motivation as a theoretical framework. The findings revealed that librarians in these selected public libraries are de-motivated and dissatisfied with their jobs.Some of the factors that de-motivate librarians were identified as: job security; interpersonal relations at work; policies and procedures; working environment; benefits; and supervision. Based on the findings, the study recommends that Botswana National Library Services management should: adopt motivation theories to establish motivation programmes; upgrade the library to fit into a twenty-first century environment; recognise employees appropriately for a job well done; provide adequate training and career development; create a conducive working environment; and put proper policies and procedures in place.

Loading full text...

Full text loading...


Article metrics loading...


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error