n Journal of Emerging Trends in Engineering and Applied Sciences - Users feedback on SMS-parking service in Oman

Volume 2, Issue 5
  • ISSN : 2141-7016
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Mobile technology is exactly what the name implies - technology that is portable, which makes mobile computing possible. Mobile computing has increased quite rapidly over the past few years. The major drivers of mobile computing are large number of mobile phone users. As their number is increasing worldwide, different organizations are offering their services using the mobile devices. Oman is a developing country that strives to adapt M-services. The emerging mobile technology is impacting and becoming the main element that moves Oman forward and helps in its national development process. Internet penetration in most developing countries like Oman is still low as opposed to mobile dissemination. The number of mobile phone users increased substantially since its launch in 1996. Prepaid mobile services and SMS were introduced in 2001 and both are currently popular with subscribers. Such fine appeal influenced many government organizations to go mobile with their services. This paper reviews the current M-government initiatives in Oman and reports the initial feedback of users on the SMS-Parking Service introduced recently by a joint venture of the Muscat Municipality and the Oman Mobile Company offering mobile services to its citizens. This study shows that in spite of all these initiatives still the users are cautiously adapting to M-services as reported on the SMS-Parking Service.

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